I'm Kevin Sullivan, a construction project manager raising my 15-year-old son Ethan on my own in Dallas, Texas. Ethan has Type 1 diabetes, so we watch his blood sugar like hawks. Six months ago, another parent told me about FamiSafe's SOS emergency feature. I set it up that same week. Last Saturday morning changed everything. Ethan was at soccer practice when his blood sugar dropped fast. He hit that SOS button, and within three seconds, my phone lit up with his exact location and "Medical Emergency - Low Blood Sugar." I've never been more grateful for technology.
Meet the Sullivan Family Story
One Button Press, Five Minutes to Save a Life: A Single Dad's Medical Emergency Story
Our Family's Struggle
Challenge
Being a single dad to a diabetic teenager means I worry constantly. Every time Ethan leaves the house, I run through the checklist in my head: insulin pen, glucose tablets, phone charged. That Saturday morning, I dropped him off at the community park for his youth soccer club practice at 9 AM. "Got your supplies?" I asked for the third time. "Dad, I'm fine. Stop worrying," he said, jogging toward the field. An hour later, Ethan started feeling dizzy during a drill. Cold sweat. Blurred vision. He knew immediately—his blood sugar was crashing. The coach was across the field running a defensive drill. His teammates were focused on training. Ethan's hands were shaking so badly he could barely hold his phone. In that moment, he couldn't dial 911, couldn't type a text, couldn't even call out loud enough for anyone to hear. This wasn't just scary—this was life-threatening. Without fast intervention, low blood sugar can lead to seizures, unconsciousness, even coma. And I was twenty minutes away.
Solution
Six months earlier, when my friend told me about FamiSafe's SOS feature, I set it up with Ethan right away. We customized the alert to say "Medical Emergency - Low Blood Sugar" so anyone receiving it would know exactly what was happening. That Saturday, when Ethan's vision started blurring, he managed to press that SOS button with trembling fingers. Within three seconds, my phone exploded with notifications—his exact GPS location at the soccer field and the medical alert message. I immediately called 911 and gave them Ethan's precise coordinates and condition. Then I jumped in my truck and raced to the park. The paramedics arrived in five minutes with glucose gel. They found Ethan exactly where the FamiSafe location showed—sitting on the grass near the south goalpost. Fifteen minutes after treatment, his blood sugar stabilized. The EMT told me, "You got us here fast. That made all the difference." Ethan looked up at me, still pale but conscious, and squeezed my hand. "The button worked, Dad." That night, we sat on the couch and I just held him.
The Sullivan Family Today
72
%
Emergency response anxiety reduced
58
%
Medical crisis communication time reduced
81
%
Parental worry during independent activities reduced
What Parents Say
FamiSafe's SOS button literally saved my son's life. When Ethan couldn't
speak or dial, one button press got emergency help to him in minutes. Every parent with a medical-needs
child should have this.
— Kevin Sullivan
Single Father · Dallas, TX
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