Frequently Asked Questions

Know the detailed answers about product use, account setup, app install, payment and refund, etc. You can find some other frequently asked questions about parental control app.


General Questions

1. What is FamiSafe?

FamiSafe is a most reliable parental control app. It is a flexible and smart solution for parents to manage their kid’s iOS or android devices.

2. What devices does FamiSafe support?

FamiSafe is compatible with most mobile devices running on Android (Android 4.4 - 10) or iOS (iOS 9 - iOS 13), including both phones and tablets. It does not require rooting or jailbreaking.

3. Can I use FamiSafe to control my kid’s XBOX, Play Station, Nintendo Switch or any other video game console?

Currently FamiSafe is only compatible for mobile devices including iOS and android. It does not support parental controls on any video game consoles.

4. Can I use FamiSafe to control my kid’s PC, Laptop or Mac computer?

Currently FamiSafe is only compatible for mobile devices including iOS and android. We may develop desktop versions in the future.

5. How many devices can parent monitor with one FamiSafe account?

Depending on the kind of FamiSafe subscription plan you have, you can connect up to 5 devices for monthly plan, 10 devieces for quaterly plan and 30 devices for annual plan.

6. Do I need physical access to my kid’s device to use FamiSafe?

Yes, you need physical access to your kid's Android or iOS device to install FamiSafe and complete certain setup. After that, you can start tracking and managing your kid’s device remotely.