Use FamiSafe to check your child's current location, review up to 30 days of location history, and receive alerts when they enter or leave geofenced places such as home or school. Location updates depend on device permissions, connectivity, and device status.
1. Can I track my child's location with FamiSafe?
Yes. After the child's device is connected to FamiSafe and the required location permissions are enabled, parents can use Real-time Location, Location History, and Geofences. Location availability depends on the child device being connected, powered on, and allowed to share location.
2. Why is my child's location not updating in FamiSafe?
Location may stop updating if the child's device is powered off, has no network connection, location services are disabled, required permissions are removed, or FamiSafe is not running properly in the background. Check the device's location settings and permissions, then refresh the location in FamiSafe.
3. How much location history can I view in FamiSafe?
FamiSafe currently allows parents to review up to the past 30 days of location history in a timeline, helping them understand recent routes and frequently visited places.
4. How do FamiSafe geofence alerts work?
Parents can create a geofence around a place such as home or school. When the connected child device enters or leaves that area, FamiSafe can send a notification. Alert timing depends on the child device's location, network connection, permissions, and background operation.